Shipping

 Express IPF

GLOBEX offers you Express IPF (International Priority® Freight) service. Dedicated to heavy or bulky shipments, from 68 kg to 1,000 kg per unit, with a maximum parcel size per package of 302 cm in length, 203 cm in width and 178 cm in height, packed on pallets, in crates or made up of multiple bulky packages. Count on express delivery with guaranteed lead times, including customs clearance.

 Timing

D+1 : Removal before cutofftime

D+2: after cutofftime

Express IP

An express, timedefinite, customscleared doortodoor service for all your worldwide shipments up to 68 kg per parcel, with a height of less than 157 cm, a width of less than 157 cm, and a length of less than 274 cm.

Timing

D0 : Removal before cutofftime

D+1: after cutofftime

Flexible booking mode

Innovative, automated shipping solution unique in shipping technology to improve your shipping times, efficiency and profitability through:

Shipping, tracking and collection functions

Shipment preparation

Pickup planning

Shipment tracking

Creation of shipping and export documents

Modification of elements in address and merchandise databases

Various tracking reports

Transit & Customs clearance

Our transit-approved customs specialists ensure that your shipments clear customs as quickly as possible.

Our regulatory experts can advise you on the documentation required for your shipments, and help you secure your supply chain, comply with customs regulations and maximize the efficiency of your shipping operations.

For special customs clearance requirements, we also offer a full range of high value-added solutions thanks to our “Category A” Authorized Economic Operator label. These tailor-made services take into account any additional processing operations that may be required by a local regulatory body, or help you or your importer in the event of special handling.To find out more about our import services, contact Transit Customer Service or your FedEx sales representative

Storage

Storage

Globex offers its partners a complete range of logistics solutions, including storage for major partners such as Cisco, in dedicated zones throughout Morocco and Africa.

Logistics solutions

Personalized tracking

Personalized followup with a dedicated Sales Manager dedicated to advising you and keeping you informed of your shipment process and FedEx partnership updates .

Personalized tracking with a dedicated Customer Service Agent expected to keep you
informed at every stage of your shipment through to delivery .

Sending prealert emails at each stage of the process :

      • Collection
      • Transit
      • Embarkation
      • Delivery
      • Constant monitoring

Permanent watch

Real-time resolution of anomalies

Informative call following corrective action

 Continuous improvement

Quarterly service quality measurement report.

Corrective action plan.

Personalized followup with a dedicated Operations Agent expected to honor your pickups on time.

Personalized followup with a dedicated Collections Agent expected to assist you in efficiently managing your settlements.

Special Services

Point to Point

To support the opening up of Africa, Globex has set up operations in Senegal and Cameroon, offering you the most competitive rates on the market for all your shipments to and from these countries