Our services
Shipping
Express IPF
GLOBEX offers you Express IPF (International Priority® Freight) service. Dedicated to heavy or bulky shipments, from 68 kg to 1,000 kg per unit, with a maximum parcel size per package of 302 cm in length, 203 cm in width and 178 cm in height, packed on pallets, in crates or made up of multiple bulky packages. Count on express delivery with guaranteed lead times, including customs clearance.
Timing
✓ D+1 : Removal before cut–off–time
✓ D+2: after cut–off–time
Express IP
An express, time–definite, customs–cleared door–to–door service for all your worldwide shipments up to 68 kg per parcel, with a height of less than 157 cm, a width of less than 157 cm, and a length of less than 274 cm.
Timing
✓ D0 : Removal before cut–off–time
✓ D+1: after cut–off–time
Flexible booking mode
Innovative, automated shipping solution unique in shipping technology to improve your shipping times, efficiency and profitability through:
✓ Shipping, tracking and collection functions
✓ Shipment preparation
✓ Pick–up planning
✓ Shipment tracking
✓ Creation of shipping and export documents
✓ Modification of elements in address and merchandise databases
✓ Various tracking reports
Transit & Customs clearance
Our regulatory experts can advise you on the documentation required for your shipments, and help you secure your supply chain, comply with customs regulations and maximize the efficiency of your shipping operations.
For special customs clearance requirements, we also offer a full range of high value-added solutions thanks to our “Category A” Authorized Economic Operator label. These tailor-made services take into account any additional processing operations that may be required by a local regulatory body, or help you or your importer in the event of special handling.To find out more about our import services, contact Transit Customer Service or your FedEx sales representative
Storage
Storage
Globex offers its partners a complete range of logistics solutions, including storage for major partners such as Cisco, in dedicated zones throughout Morocco and Africa.
Logistics solutions
Personalized tracking
✓ Personalized follow–up with a dedicated Sales Manager dedicated to advising you and keeping you informed of your shipment process and FedEx partnership updates .
✓ Personalized tracking with a dedicated Customer Service Agent expected to keep you
informed at every stage of your shipment through to delivery .
✓ Sending pre–alert e–mails at each stage of the process :
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- Collection
- Transit
- Embarkation
- Delivery
- Constant monitoring
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Permanent watch
✓ Informative call following corrective action
Continuous improvement
Quarterly service quality measurement report.
✓ Corrective action plan.
✓ Personalized follow–up with a dedicated Operations Agent expected to honor your pickups on time.
✓ Personalized follow–up with a dedicated Collections Agent expected to assist you in efficiently managing your settlements.
Special Services
Point to Point
To support the opening up of Africa, Globex has set up operations in Senegal and Cameroon, offering you the most competitive rates on the market for all your shipments to and from these countries